Governments worldwide struggle to deal with AI and the changes it’s bringing. Your company may not be playing on the world stage, but you need to harness AI to prevent damage to your business.
It’s a tool, but it’s not harmless when misused or employees don’t realize security issues abound. OpenAI, the developer of ChatGPT, explicitly asks users not to share confidential or sensitive data. Why?
OpenAI saves all the data you enter, and it’s not deletable. Your confidential business data is out there forever for anyone to access, and given AI’s flights of fancy, who knows how or when it may appear!
Those flights of fancy, called hallucinations, incur privacy and intellectual property risks. Your employees can’t assume the content generated is correct and doesn’t touch on confidentiality or IP. They need to double-check for correctness and other issues.
Security is a massive concern as hackers already infiltrate AI models to give you the answers they want. How do you get a handle on AI in your business?
Recommendations include defining how AI is used and requiring approvals for its use. Control access to AI apps through your network and its security. Do not allow your AI provider to use your data to train its systems.
Consider any AI-generated content as the first draft. The content requires double-checking for accuracy and copyright/intellectual property or privacy issues. Do lots of editing.
Used in the right way, AI can improve business processes. Letting it run wild without checking its output risks significant legal and security problems.
Author: Kris Keppeler is a writer who finds technology fascinating and loves humor. She writes on Medium.com, and for Women of Wisdom. An award-winning podcast producer who enjoys telling funny stories. Follow her on Twitter @KrisNarrates or on LinkedIn.
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