The number of acronyms I’ve learned lately is mind-boggling. Here’s a new one, MSP. That’s a managed service provider, often referring to managed IT services.
Your IT department spends its time snuffing out fires all day, and you worry about a hacker penetrating your network. Engaging an MSP or Managed IT services provider will help you sleep sounder and prevent those fires. How do they do that?
Providing better security as they’ve more resources to stay on top of security threats and privacy regulations. They have personnel skilled in numerous areas of IT, which gives you access to more expertise. What do you look for when searching for a provider?
Choose an MSP who’s familiar with your type of business. An MSP offering comprehensive services that allow you to begin with what services you need immediately and add more in the future. You want an MSP who prevents fires rather than playing firefighter.
In their proposal, they must show they understand how to fix your current issues and provide a plan to do so. Their service should include frequent meetings with your IT department and provide regular reports to them.
The key to successfully outsourcing services is frequent communication and reports to a designated employee in your company. Too many cooks spoil the broth. Choosing the right MSP for your company, and steady contact with them should improve your IT services and network security.
Author: Kris Keppeler, a writer who finds technology fascinating and loves humor. She writes for Crossing Genres on Medium.com and Does This Happen to You? on Channillo. Award-winning podcast producer who enjoys telling stories. Follow her @KrisKKAria on Twitter or on LinkedIn.