Game-Changing Technology: When the hype around chatbots, blockchain, and IoT becomes tangible

I discussed AI and ChatGPT in a recent blog. All the hype around its use and misuse leaves out its most significant impact on business. It’s the ability to gather … Continue reading Game-Changing Technology: When the hype around chatbots, blockchain, and IoT becomes tangible

How to balance the threats social media poses for your business against the positive effects

Due to security concerns, the federal government, state governments, and some universities are banning the popular social app TikTok from their devices. Your business may not be concerned about industrial … Continue reading How to balance the threats social media poses for your business against the positive effects

How to do electronic signatures by dumping the fax machine and transforming your business with e-signature software

A friend of my mom’s looking for help with an insurance problem asked if I had a fax machine. Wait, didn’t those things die at least ten years ago? Don’t … Continue reading How to do electronic signatures by dumping the fax machine and transforming your business with e-signature software

How Blockchain Can Help Your Small Business Now and in the Future

This article title caught my attention the other day; Garbage Is Using Blockchain. Another article listed managed blockchain as a popular trend for this year. With Bitcoin soaring, it’s no surprise the underlying technology … Continue reading How Blockchain Can Help Your Small Business Now and in the Future

During Pandemic Times, A Few Ways a VoIP Network Can Help Your Business

VoIP, or Voice over Internet Protocol. With mobile phones and Wi-Fi, I thought VoIP was old news. Not so, and it’s especially relevant in these pandemic times. VoIP networks transmit … Continue reading During Pandemic Times, A Few Ways a VoIP Network Can Help Your Business

A Few Facts About Remote Hiring Success During the Continuing COVID-19 Pandemic

COVID-19 shows no signs of abating anytime soon. Business is ramping back up or surging in some industries and hiring needs to happen. How do you hire safely in a … Continue reading A Few Facts About Remote Hiring Success During the Continuing COVID-19 Pandemic

An Elementary Guide to Avoiding Meeting Bombers and Other Horrors While Indulging in Virtual Meetings

Virtual meetings can be addictive. I’ve tripled the number of recent acquaintances and made several new business connections this last month—all by joining virtual meetings that didn’t exist before COVID-19. … Continue reading An Elementary Guide to Avoiding Meeting Bombers and Other Horrors While Indulging in Virtual Meetings

How Social Media and Customer Service Once Saved a Business

I’m winging my way to Orlando soon and needed to locate transport from the airport to my hotel. Being averse to taxis or Uber, that leaves car services or shuttles. … Continue reading How Social Media and Customer Service Once Saved a Business

How to Capitalize on Customer Reviews, the Good, The Bad, and The Valuable

Business reviews, the first thing I check when I’m looking for a new service, product, or provider. I search for and read online reviews, and they influence my decision. Zendesk … Continue reading How to Capitalize on Customer Reviews, the Good, The Bad, and The Valuable

How Managed IT Services Help Your Small Business and How to Find the Best One for You

The number of acronyms I’ve learned lately is mind-boggling. Here’s a new one, MSP. That’s a managed service provider, often referring to managed IT services. Your IT department spends its … Continue reading How Managed IT Services Help Your Small Business and How to Find the Best One for You

The World Embraces Cashless as Commerce Accommodates Mobile and Consumers Open their Digital Wallets

In some parts of the world, cash is no longer king. Eighty-seven percent of Swedes Swish, and three-fourths of Chinese WeChat Pay, meaning Sweden and China lead the world in … Continue reading The World Embraces Cashless as Commerce Accommodates Mobile and Consumers Open their Digital Wallets

Why Facebook Going Crypto May Deliver New Customers to Your Small Business

About a year ago, I outlined the pros and cons of cryptocurrency and the benefits for small business. Cryptocurrency is on the move again and in a sizeable way. The … Continue reading Why Facebook Going Crypto May Deliver New Customers to Your Small Business