Category Small Business Services

How A Little Bot Energizes your Business Growth

Chatbots are not a new business phenomenon, they’ve been around for years. You know, that screen which pops up when you go to a website that asks if you want to “chat or have a question.” As a consumer, I love using them for interactions, like where is my stuff, because I get instant answers. […]

The Ways A Webinar Stimulates Your Business

Wishing for a sales tool which automates getting the word out about your new product? Need a way to collect good leads quickly? An old technology, the webinar, offers small business simple ways to jump-start the sales process. It’s never been easier to assemble a webinar and continue to use it to grow your business. […]

How To Defend Your Cookie Jar from Thieving Hands

A friend of mine works for a small business which contracted with another small company to handle the bookkeeping.  The bookkeeping service embezzled money and fled, leaving my friend to pick up the pieces for her employer. A painful experience for both her and her employer. A 2016 insurance survey indicated 80% of embezzlement cases […]

How To Speak and Send Your Email Hands Free

Isn’t it amazing you can now speak to your device just like the characters on Star Trek? Not quite in the same way but close.  AI and smartphones now allow you to voice emails instead of typing them and make your grocery list hands free. This technology allows you to spend more time in your […]

A Quick Way to a Rousing, Fascinating Mission Statement

I remember when departmental mission statements were the rage. I ended  up locked in a room for a day with co-workers hashing out our “mission.” Fond memories of that I do not have. We wrestled with aligning our mission with the company mission statement which lacked inspiration. Such as “we’re in the business to make […]

How To Choose Boring but Capable Document Management

Its a tedious task but record keeping is as essential to your small business as it is to a Fortune 500 company. The difference is your business has fewer people to wrangle those records. The digital age makes this task more manageable for your small or medium-sized company. In a previous blog, I detailed the […]

How to Keep a Jump Ahead of the Business Cycle

I used to work for a live entertainment agency owned by an energetic little old lady. I worked in sales/customer service and also performed comic roasting and celebrity impersonation. Business was buzzing along in 2006. In early 2007, the owner told me her business reports showed a slowing. She didn’t know if she would need […]