VoIP, or Voice over Internet Protocol. With mobile phones and Wi-Fi, I thought VoIP was old news. Not so, and it’s especially relevant in these pandemic times.
VoIP networks transmit not only voice but video, photos, and plain data files. They send all this data at an affordable cost and scale up or down, as your business requires. Your remotely working employees can access this network anytime or anyplace.
How? VoIP networks are now in the cloud. An expert VoIP host keeps your system running and accessible 24/7.
Many VoIP networks offer a mobile app. Now, your workforce isn’t chained to their home computer but movable. Conducting a business meeting and exercising the dog at the same time may be healthy for everyone.
If your business connects internationally regularly, these systems provide excellent call and video quality in most places. Are you worried about security? Choose a network with a VPN.
A VPN or Virtual Private Network protects against cyber attacks whether your workforce is at home or the local coffee shop. But won’t those desk phones get lonely in the business office? Not if you have a VoIP desk phone.
They work whether you’re in the business office or your home office. Prefer to do business on your cell phone or another device? No problem, download a softphone app, and viola, your device is now your desk phone.
Intrigued and want to investigate systems? Here are some most recommended this year: RingCentral Office, Ooma Office, Vonage, Dialpad, and 8×8.
Author: Kris Keppeler, a writer who finds technology fascinating and loves humor. She writes for Crossing Genres on Medium.com and Does This Happen to You? on Channillo. Award-winning podcast producer who enjoys telling stories. Follow her @KrisKKAria on Twitter or on LinkedIn.