Taking the Chaos Out of Digital Disruption

Digital technologies continue to transform the way business gets done. Some companies struggle with this disturbance while others utilize it to improve or expand. Resisting this transformation may delay the … Continue reading Taking the Chaos Out of Digital Disruption

Ways to Strengthen Your Customer Service Muscle

I enjoy helping people, whether it’s answering questions on Quora or narrating a story in a manner the writer loves. Success to me in my former corporate purchasing job meant … Continue reading Ways to Strengthen Your Customer Service Muscle

How Boring Process Documents Secure a Happy Ending

A business horror story. I was a purchasing professional for many years in the tech industry, first in biotech, then in semiconductors. We bought special filters from a company for … Continue reading How Boring Process Documents Secure a Happy Ending

Why You Need to Pay Attention to GDPR

Yes, another acronym we need to understand. GDPR stands for General Data Protection Regulation. Enforcement is coming to the EU in May 2018. The most significant update of data regulation … Continue reading Why You Need to Pay Attention to GDPR

Expanding Your Revenue Streams to Crush Economic Kinks

The recent gyrations in the stock market brought to mind the repercussions suffered during the end of the last bull market in 2007. All good things must come to an … Continue reading Expanding Your Revenue Streams to Crush Economic Kinks

Remote Workers Give Your Company A Boost

Your marketing manager requests a more flexible schedule and mentions telecommuting four days a week. Otherwise, she’s going to need a three-week vacation right now in the middle of trade … Continue reading Remote Workers Give Your Company A Boost

Cyber Security Runs with You

Your sales call completed, you have a few minutes to spare.  You remember that account transfer you needed to make today and recall you left your laptop at the office. … Continue reading Cyber Security Runs with You

Guiding Your Bold Crossing of the Marketing Channels

Have you updated your website lately? No, you’re sure potential customers don’t check it that often.  Your business promotes on Facebook. Better take a look at your metrics. Marketing surveys … Continue reading Guiding Your Bold Crossing of the Marketing Channels