The Way to Creating Digital Bliss for Your Customers and Your Bottomline

A recent poll by Salesforce indicated that over 70% of customers expect a company to understand their needs and expectations. That’s not an easy task. How does a business do … Continue reading The Way to Creating Digital Bliss for Your Customers and Your Bottomline

A Foolproof Guide to Coordinating IT and Business Goals

Your IT department measures help desk responsiveness, network downtime, and other factors under their control. Are these measurements helping your business achieve its goals? Do you ever share business goals … Continue reading A Foolproof Guide to Coordinating IT and Business Goals

How Choosing the Best Outsourced IT Partner and Outsourcing Model Helps Your Company Survive Black Swan Events

The pandemic continues to change how business gets done in all sorts of ways. As enterprises grapple with the pressure on costs in this environment, all outsourcing gets a close … Continue reading How Choosing the Best Outsourced IT Partner and Outsourcing Model Helps Your Company Survive Black Swan Events