The Way to Creating Digital Bliss for Your Customers and Your Bottomline

A recent poll by Salesforce indicated that over 70% of customers expect a company to understand their needs and expectations. That’s not an easy task. How does a business do … Continue reading The Way to Creating Digital Bliss for Your Customers and Your Bottomline

How to Capitalize on Customer Reviews, the Good, The Bad, and The Valuable

Business reviews, the first thing I check when I’m looking for a new service, product, or provider. I search for and read online reviews, and they influence my decision. Zendesk … Continue reading How to Capitalize on Customer Reviews, the Good, The Bad, and The Valuable