What to do When Your Aging Network Needs a Cane

If your WAN (wide area network) experiences frequent downtime and congestion, there’s a new kid on the block. SD-WAN or software-defined networking in a WAN increases your business efficiency and … Continue reading What to do When Your Aging Network Needs a Cane

How To Speak and Send Your Email Hands Free

Isn’t it amazing you can now speak to your device just like the characters on Star Trek? Not quite in the same way but close.  AI and smartphones now allow … Continue reading How To Speak and Send Your Email Hands Free

How To Choose Boring but Capable Document Management

Its a tedious task but record keeping is as essential to your small business as it is to a Fortune 500 company. The difference is your business has fewer people … Continue reading How To Choose Boring but Capable Document Management

How to Keep a Jump Ahead of the Business Cycle

I used to work for a live entertainment agency owned by an energetic little old lady. I worked in sales/customer service and also performed comic roasting and celebrity impersonation. Business … Continue reading How to Keep a Jump Ahead of the Business Cycle

Ways to Strengthen Your Customer Service Muscle

I enjoy helping people, whether it’s answering questions on Quora or narrating a story in a manner the writer loves. Success to me in my former corporate purchasing job meant … Continue reading Ways to Strengthen Your Customer Service Muscle

Exploit Big Data Like the Best of the Fortune 500

Big data is a trendy topic in the business world today. It didn’t spring forth from nothingness in the early 2000’s, though. Processing large amounts of data for business purposes … Continue reading Exploit Big Data Like the Best of the Fortune 500

How Boring Process Documents Secure a Happy Ending

A business horror story. I was a purchasing professional for many years in the tech industry, first in biotech, then in semiconductors. We bought special filters from a company for … Continue reading How Boring Process Documents Secure a Happy Ending

How to Smooth Your Hiring To Capture the Right People

Your business needed more employees yesterday. But you want quality employees, ones who will stick around. How do you catch the perfect employee quickly? Assemble accurate job descriptions for the … Continue reading How to Smooth Your Hiring To Capture the Right People

Embrace an App and Amplify your Business

Roy tells you he’s retiring as his doctor insists he slow down. Panic ensues. Roy runs the administrative side of your business. Your organization purrs along with Roy in the … Continue reading Embrace an App and Amplify your Business