How Social Media and Customer Service Once Saved a Business

I’m winging my way to Orlando soon and needed to locate transport from the airport to my hotel. Being averse to taxis or Uber, that leaves car services or shuttles. … Continue reading How Social Media and Customer Service Once Saved a Business

Impossible Pork and Glass Not Required – What CES 2020 Told Us About Technology’s Trajectory

Food and technology continue their partnership with spectacular results. Impossible Pork debuted at CES 2020 to excellent reviews. Impossible sausage arrives in a few months, and they’re hard at work … Continue reading Impossible Pork and Glass Not Required – What CES 2020 Told Us About Technology’s Trajectory

How to Capitalize on Customer Reviews, the Good, The Bad, and The Valuable

Business reviews, the first thing I check when I’m looking for a new service, product, or provider. I search for and read online reviews, and they influence my decision. Zendesk … Continue reading How to Capitalize on Customer Reviews, the Good, The Bad, and The Valuable

What Some Smart People Say about Learning Management System Software and Employee Happiness

Dave, your IT guy, complains the new tablet he ordered to speed up maintenance procedures never landed on his desk. The supplier shows a signed receipt by the front desk, … Continue reading What Some Smart People Say about Learning Management System Software and Employee Happiness

Is Your Business Ready to be Rung Up by Name? New Customers Searching with Their Voice Not Their Fingers

Is your small business ready for voice search? Think that kind of tech is only for Gen Z? I showed my 88-year-old mom how to ask for music on her Amazon … Continue reading Is Your Business Ready to be Rung Up by Name? New Customers Searching with Their Voice Not Their Fingers

Usually Not A Couple, Thin and Enhanced Performance Link Up at CES 2019 in the Computing Section

Let’s take a look at some of the red-hot computer related stuff which showed up at CES 2019. Nvidia real-time ray tracing sets up a revolution in graphics technology. Ray … Continue reading Usually Not A Couple, Thin and Enhanced Performance Link Up at CES 2019 in the Computing Section

Discovering the Prime Social Media Sites for Your Small Business

There isn’t a “best” social media site for small business. Every small business has a unique customer base. The perfect social media site for your small business is the one … Continue reading Discovering the Prime Social Media Sites for Your Small Business

How To Speak and Send Your Email Hands Free

Isn’t it amazing you can now speak to your device just like the characters on Star Trek? Not quite in the same way but close.  AI and smartphones now allow … Continue reading How To Speak and Send Your Email Hands Free