How to Keep a Jump Ahead of the Business Cycle

I used to work for a live entertainment agency owned by an energetic little old lady. I worked in sales/customer service and also performed comic roasting and celebrity impersonation. Business … Continue reading How to Keep a Jump Ahead of the Business Cycle

Ways to Strengthen Your Customer Service Muscle

I enjoy helping people, whether it’s answering questions on Quora or narrating a story in a manner the writer loves. Success to me in my former corporate purchasing job meant … Continue reading Ways to Strengthen Your Customer Service Muscle

Exploit Big Data Like the Best of the Fortune 500

Big data is a trendy topic in the business world today. It didn’t spring forth from nothingness in the early 2000’s, though. Processing large amounts of data for business purposes … Continue reading Exploit Big Data Like the Best of the Fortune 500

How Boring Process Documents Secure a Happy Ending

A business horror story. I was a purchasing professional for many years in the tech industry, first in biotech, then in semiconductors. We bought special filters from a company for … Continue reading How Boring Process Documents Secure a Happy Ending

How to Smooth Your Hiring To Capture the Right People

Your business needed more employees yesterday. But you want quality employees, ones who will stick around. How do you catch the perfect employee quickly? Assemble accurate job descriptions for the … Continue reading How to Smooth Your Hiring To Capture the Right People

Surviving a Breach by Forging a Path

In a previous blog, How to Keep Out the Bandit, https://goo.gl/fKu3Am, we discussed how small and medium businesses attract hackers, too.  Studies show over 50% of attacks aim for companies … Continue reading Surviving a Breach by Forging a Path

Expanding Your Revenue Streams to Crush Economic Kinks

The recent gyrations in the stock market brought to mind the repercussions suffered during the end of the last bull market in 2007. All good things must come to an … Continue reading Expanding Your Revenue Streams to Crush Economic Kinks

Remote Workers Give Your Company A Boost

Your marketing manager requests a more flexible schedule and mentions telecommuting four days a week. Otherwise, she’s going to need a three-week vacation right now in the middle of trade … Continue reading Remote Workers Give Your Company A Boost

Cyber Security Runs with You

Your sales call completed, you have a few minutes to spare.  You remember that account transfer you needed to make today and recall you left your laptop at the office. … Continue reading Cyber Security Runs with You